TERMS & CONDITIONS
DEVETOPERRegulations for Individual and Business Customers of the DEVETOPER PLATFORM
The following Regulations for Individual and Business Customers are effective as of 30.04.2024.
Use of the DEVETOPER PLATFORM (including browsing it, using the services offered through it ) is subject to the rules set forth in these Terms and Conditions. So read carefully its content, which we present below.
1. Introduction
These terms and conditions define the terms and conditions under which DEVETOPER PLATFORM offers its services to online users, allowing them to view advertisements posted on DEVETOPER PLATFORM and use other services available on DEVETOPER PLATFORM. It also defines the rules of access to DEVETOPER PLATFORM resources.
The DEVETOPER PLATFORM can be accessed through the website: www.devetoper.com. To use the functions of PLATFORM DEVETOPER, the user must have a device that allows communication with the Internet and has a standard web browser. The telecommunications operator may charge additional fees for accessing the application from mobile devices.
2 Clarification of terms
Terms used in these regulations have the following meanings:
2a. DEVETOPER PLATFORM – information… Contact with the platform is possible via e-mail: office@devetoper.com, contact form, hotline at: +34603188902, and other communication channels available on the platform.
2b. NOTICE – an advertisement prepared by DEVETOPER concerning the sale of an IMMOVABLE PROPERTY. Advertisements posted on the DEVETOPER PLATFORM under the terms and conditions provided in the Regulations.
2c. DEVELOPER – a person or company engaged in the construction and sale of new buildings or residential or commercial developments.
2d. USER – An individual performing a legal act on the DEVETOPER PLATFORM that is not directly related to his/her business or professional activity, engaging in interaction with the AGENT by doing any of the following: (i) initiating contact with the AGENT by sending a message directly or through the available contact form; (ii) discovering the AGENT’s telephone number, provided that it was made available in the content of the NOTICE.
2e. AGENT – a representative of the company, a company that has full legal capacity to act in connection with the sale of real estate and also using the resources of the DEVETOPER PLATFORM (AGENT’S PANEL).
2f. AGENTS ACCOUNT – is a specific data structure created on the DEVETOPER PLATFORM for the use of the USER, which allows access to additional features of the DEVETOPER PLATFORM. Access to the Account is possible through the use of a unique e-mail address provided by the USER and a password. Each AGENT’S ACCOUNT is assigned to one e-mail address.
2g. AGENT’S PANEL – The internal AGENT’S PANEL is a place where registered AGENTS can manage their transactions and activities related to the reservation and sale of real estate on the DEVETOPER PLATFORM.
Functions of the internal POSITIVE PANEL include:
- Viewing and managing listings: AGENTS can view sales listings, add listings to watch listings, and manage their own sales listings.
- Sales Execution: Allows booking and scheduling of CUSTOMER arrival, booking of property, accommodation, car, transportation to/from airport, viewing of sales history, tracking of transaction status.
- CUSTOMER AND DEVETOPER PLATFORM CONTACT: Allows communication with CUSTOMERS and DEVETOPER PLATFORM for additional information regarding offers or transactions.
Contracts and Documentation: Allows you to view documents and contracts for all completed and pending transactions.
- Payment Management: Allows you to view the CLIENT’s payment history.
- Account Settings: Allows you to manage your account settings, including changing your personal information, privacy settings and preferences.
The internal customer panel on the DEVETOPER PLATFORM is the central place where AGENTS can manage their activities on the platform and have full control over their transactions.
2h. CUSTOMER – A customer of DEVETOPER PLATFORM is an individual, legal entity or organizational unit without legal personality, which uses the services offered by DEVETOPER PLATFORM. These services may include real estate brokerage. Customers may also seek assistance in finding a suitable property for purchase, need real estate advice, real estate appraisals, legal consultation related to real estate transactions, as well as other services related to the real estate sector. PLATFORMA DEVETOPER provides these services, acting as an AGENT between AGENTS and buyers, striving to meet the expectations and needs of its clients.
2i. NOTICE OBJECT – is an individual property which, in accordance with the rules of the DEVETOPER PLATFORM, can be promoted in Advertisements on the DEVETOPER PLATFORM.
2j. REGULATIONS – these rules and regulations.
2k. DISCONTINUATION OF NOTICE – a situation in which (1) there has been a disposal of an OBJECT OF NOTICE or (2) the DEVETOPER has amended the NOTICE in a manner indicating that it applies to a different OBJECT OF NOTICE than that to which it originally applied.
2l. REFUND OF PAYMENT – DEVETOPER PLATFORM’s obligation to refund to the CUSTOMER the fee that the CUSTOMER paid for the Service that was not performed.
2ł. RESERVATION AGREEMENT – a document in the form of a contract in pdf format , between CONSUMER and DEVELOPER. Reservation agreement with the developer is a document containing an agreement between a potential buyer of real estate (CONSUMER) and the developer to reserve a specific property for a specific period of time. This agreement specifies the terms of the reservation and the process of finalizing the real estate purchase transaction.
The main elements of a reservation agreement with a developer are:
- Subject of the contract: Identification of the property that the client wants to reserve, along with its basic characteristics, such as location, type, area, etc.
- Booking conditions: Specifying the validity period of the reservation and the amount of deposit that the customer must pay for the reservation.
- Conditions for finalizing the transaction: Determination of the conditions under which the customer must purchase the property by a certain date in order for the reservation to be effective.
- Final provisions: Clauses regarding changes in the contract, jurisdiction, and other arrangements regarding the responsibilities and obligations of both parties.
The reservation agreement gives the customer the assurance that the selected property will not be sold to another buyer during the contract period. It is worth noting that in a situation where two customers book the same property in an identical period, the date of the down payment is decisive – priority is given to the one who pays first. In addition, it is possible to take advantage of free property reservation for a period of 24 hours through the DEVETOPER platform. After this time, it is necessary to pay the down payment immediately, otherwise the reservation is canceled. For the developer, the reservation agreement provides certainty about the customer’s interest, which can be important in planning the sale of the property.
2m. PREFECTIVE AGREEMENT – a document in the form of a contract in pdf format , between the CONSUMER and the DEVELOPER. Preliminary agreement with the developer, also known as a reservation-preliminary agreement, is a document containing an agreement between the buyer of real estate (CONSUMER) and the developer on the terms and conditions of the purchase of a certain property, which are to be in force until the signing of the sales contract.
The main elements of a preliminary agreement with a developer include:
- Property description: Determining the details of the property the client intends to purchase, such as location, type, area, possible equipment, etc.
- Pre-conditions: Conditions that must be met before the transaction is finalized, such as obtaining a building permit, completing certain work, or meeting other conditions agreed upon between the parties.
- Price and payment schedule: Determine the price of the property and the payment schedule, including the amount of the deposit.
- Deadlines: Determination of the expiration date of the preliminary agreement and the date when the final sales contract is to be signed.
- Terms of withdrawal: Conditions under which either party may withdraw from the preliminary agreement, including any contractual penalties.
- Final provisions: Clauses regarding changes in the contract, jurisdiction, and other arrangements regarding the responsibilities and obligations of both parties.
2n. TERMS OF PAYMENT – a document in the form of a contract in pdf format , between the CONSUMER and the DEVELOPER. This is a formal document that sets out the detailed financial terms and conditions associated with a real estate transaction from a developer. It is usually part of the preliminary agreement or the final contract of sale of the property.
The payment terms document may include information on:
- Property prices: Determines the full price of the property and any additional fees, such as VAT, administrative fees, or notary costs.
- Payment schedule: Specifies how and when the buyer will make payments for the property. This may include down payments, installments, payments in stages of construction or a one-time payment.
- Financing terms: Indicates whether the developer offers any financing options, such as mortgages or other forms of financial support.
- Additional charges: Indicates possible additional charges, such as user fees, rent, parking fees or maintenance of common areas.
- Payment refund provisions: Specifies the terms for refunding payments in the event of default by either party or a change in the terms of the transaction.
The payment terms document when buying a property from a developer is intended to regulate the financial issues related to the transaction, ensuring that both parties are clear about the terms and obligations. Before signing the contract, it is important to carefully read the contents of this document and possibly consult with a lawyer or financial advisor.
2o. ACT OF SALE – a document in the form of a contract in pdf format , between the CONSUMER and the DEVELOPER. The final contract of sale of the property by the developer, also known as the deed of sale or transfer of ownership agreement, is a formal document containing the final terms and details of the property sale transaction from the developer to the buyer. It is the final step in the process of purchasing a property from the developer, after a preliminary agreement (such as a reservation agreement or developer’s agreement) has been signed and all the necessary formalities and procedures related to the construction and preparation of the property for transfer have been completed.
The developer’s final contract for the sale of the property includes, among other things:
- Identification data of the parties: developer’s data and buyer’s data.
- Description of the property: A detailed description of the property, including its location, area, plot number, any legal restrictions or encumbrances.
- Price and payment terms: Determination of the full price of the property and the agreed terms of payment, including dates and methods of payment.
- Schedule for the transfer of the property: Determination of when and how the property is to be handed over to the purchaser and the developer’s obligations, if any, to prepare the property for handover.
- Guarantees and obligations of the parties: arrangements for any guarantees provided by the developer and the parties’ obligations under the agreement.
- Final provisions: Other arrangements, e.g., dispute resolution, modification of contract terms, etc.
The final contract for the sale of real estate by the developer must be concluded before a notary public and is subject to the mandatory written form and notarial deed, which guarantees its validity and binding force. Once it is signed, the buyer becomes the owner of the property, and the developer undertakes to transfer the property in accordance with the terms of the contract.
2p PROVIDER OF TOURIST PRODUCTS – A supplier of tourism products , such as apartments for rent, is an individual, legal entity or organizational unit that offers accommodation services on the tourism market. They are property owners or managers who make their apartments, houses or other accommodations available to PLATFORM DEVETOPER customers for short-term stays. Their offerings range from simple apartments to luxury condominiums, and often include additional services, such as cleaning, WiFi access or tourist information, to enhance the clients’ stay.
3 General terms and conditions for the use of the DEVETOPER PLATFORM.
. In order to obtain full functionality on the DEVETOPER PLATFORM, the AGENT must register a AGENT ACCOUNT and use the DEVETOPER PLATFORM by logging into their AGENT ACCOUNT. By having an ACCOUNT, the AGENT is able to use a number of features of the DEVETOPER PLATFORM, including:
- Observe Announcements and manage the observed listings.
- Add advertisements to your AGENT PANEL.
- Property reservations and customer trip planning.
- Booking of additional facilities.
- Monitor the status of transactions.
- Communication through online chat with a DEVETOPER employee.
- Access to all transaction documents.
- Manage payments and invoices related to services provided in the DEVETOPER platform.
- Sending and receiving messages from CUSTOMERS.
Using these functions, the AGENT can efficiently manage his activities on the DEVETOPER PLATFORM and effectively support his clients in the process of searching for and buying a property.
The process of registering an account includes:providing the necessary data about the company, including the name of the company, the address of the registered office, e-mail address, contact number, tax ID NIP , creating a unique password and making a declaration about the nature of business activity, in accordance with the provisions of the Central Register and Information on Economic Activity (CEIDG).
The content of development property advertisements on the DEVETOPER PLATFORM is determined and published exclusively by DEVETOPER.
Each ad is for one sales offer only. PLATFORMA DEVETOPER presents only current advertisements.
The information contained in the advertisement reflects the actual and legal state of affairs. The ads are consistent with the data provided by DEVETOPER during the process of adding the ad. The description in the ad is precisely defined, what is the subject of the offer, for example, whether it is an apartment with a terrace or just the apartment itself, and also specifies whether the price quoted by DEVETOPER includes the whole or only a single element of the offer.
Photographs added by DEVETOPER PLATFORM to an ad present only the property to which the ad relates. DEVETOPER PLATFORM does not include in the photos any contact information such as e-mail addresses, website addresses, telephone numbers, instant messaging IDs, watermarks, or other identifiable elements.
DEVETOPER is responsible for the content posted, including graphic and video materials, while ensuring that it complies with reality and current legal regulations, does not violate these terms and conditions, and does not capture the rights and interests of others, including copyrights. However, DEVETOPER is not responsible for the actions of developers, including the reliability, accuracy and legality of their offers prepared for publication.
The use or download of materials from DEVETOPER PLATFORM, in any form, requires the platform’s consent each time and must not violate the terms of the Terms and Conditions, applicable law, or harm the interests of DEVETOPER and developers. It is forbidden to aggregate and process data and other content from the DEVETOPER platform for dissemination on other websites or outside the network without the express consent of PLATFORM DEVETOPER. It is also forbidden to use PLATFORM DEVETOPER’s trademarks, including distinctive visual elements, without its permission.
Downloading and secondary use of the logo of the DEVETOPER platform and parts of the databases used to carry out cooperation with AGENTS is allowed, as long as this does not lead to a violation of the rules of use of the DEVETOPER PLATFORM set forth in the Regulations, and in particular does not involve repeated and systematic collection of data, aggregation or processing of data in a manner contrary to the Regulations and does not cause an unjustified violation of the legitimate interests of the DEVETOPER PLATFORM.
The AGENT and the USER using the DEVETOPER PLATFORM have the option to send the DEVETOPER PLATFORM a report regarding illegal content or content that violates the Terms and Conditions by using the contact form or the online chat function available within each AGENT PANEL. The reporting person should, if possible, provide information that allows the DEVETOPER PLATFORM to verify the report of violation, in particular the ID code or reference number of the NOTICE.You should provide a fair explanation of the reasons why the reporting person considers the content to be unlawful or in violation of the Terms and Conditions and your contact information, if required as part of the reporting form.
4. conclusion of the agreement
4a. The conclusion of a contract with DEVETOPER PLATFORM for the performance of the entrusted service shall take place upon receipt by DEVETOPER PLATFORM of the cooperation agreement sent and signed by the AGENT.
4b. Withdrawal from the Agreement by the AGENT.
This document sets out the terms and conditions under which a AGENT who operates as a real estate agent (as defined in the National Court Register (KRS) and the Central Register and Information on Business Activity (CEIDG)) may withdraw from a contract concluded with DEVETOPER PLATFORM
Terms of withdrawal: The AGENT has the right to withdraw from the contract within 14 days from the date of its conclusion without giving any reason. In order to withdraw from the contract, the AGENT must inform DEVETOPER PLATFORM of its decision in writing, using any means of communication that allows preserving proof of sending and receiving the information.
Effects of withdrawal: In the event of withdrawal from the contract, any performance transferred between the parties must be returned immediately, no later than 14 days from the date on which the AGENT informed DEVETOPER PLATFORM of the decision to withdraw from the contract. Commissions paid to the AGENT prior to withdrawal are refundable.
4c. Withdrawal from the Agreement by DEVETOPER PLATFORM.
If the DEVETOPER platform determines that the AGENT does not have an entry in the National Court Register (KRS) or the Central Register and Information on Business Activity (CEIDG) regarding the business profile related to real estate, the DEVETOPER platform has the right to withdraw from the cooperation agreement with the AGENT.
If the DEVETOPER platform notices that the AGENT has imposed an additional processing fee or other fee on the CUSTOMER to initiate the CUSTOMER registration process, it may terminate the cooperation agreement with the AGENT.
Exceptions: the right to withdraw from the contract does not apply in cases where:
The service was fully performed with the express consent of the AGENT before the expiration of the withdrawal period,
The contract is for the provision of services that by their nature cannot be returned.(Advance payment, accommodation service, transpost, )
5 Duration and Termination Rules
The services provided on the DEVETOPER PLATFORM are continuous, with no specific termination date. However, both DEVETOPER and SUBMEDIARY may terminate their cooperation by giving one month’s notice. To initiate termination, the AGENT must send the appropriate statement to the e-mail address: umowy@devetoper.com.
DEVETOPER PLATFORM has the right to immediately terminate the contract with a AGENT who does not comply with the Terms and Conditions.
In the event of termination of the contract by DEVETOPER, under the conditions described in Section
4c, the AGENT is not entitled to re-register on the platform without the prior consent of DEVETOPER.
Termination of the Agreement or deletion of the ACCOUNT shall result in the AGENT’s loss of access to all information and data collected or generated during the use of DEVETOPER PLATFORM services.
Final Provisions: Any disputes arising from the interpretation of these terms and conditions will be settled by the competent common courts. The Terms and Conditions enter into force on the date of their publication and are available to all users of the DEVETOPER platform.
By joining the services of the DEVETOPER platform, the AGENT accepts the above terms of withdrawal.
6. apartment reservations( customer accommodation)
DEVETOPER PLATFORM is a specialized tool focused on real estate sales. It does not engage in the provision, ownership or management of travel services or accommodation offerings that are available to users through our platform, such as accommodations or vehicles for rent. Any Travel Products available through the PLATFORM belong to third-party providers (“TOUR PRODUCT PROVIDERS”), who manage and offer them directly or through intermediaries, such as online travel agencies. Travel Product Suppliers are responsible for the quality and fulfillment of their Travel Products. If you make a reservation, you agree to read and accept the terms and conditions and privacy policy of the respective supplier, which is also applicable to your trip. Interactions with TOUR PRODUCTS SUPPLIERS through our PLATFORM are at your risk, with DEVETOPER PLATFORM accepting no responsibility for any problems with your booking or travel arrangements.
The Tourist Apartments for rent presented on the DEVETOPER PLATFORM do not in any way suggest, hint or constitute a recommendation by DEVETOPER of that Tourist Apartment, nor does it constitute a form of sponsorship or support of DEVETOPER by that TOURIST PRODUCT PROVIDER , nor does it imply the existence of any relationship between that TOURIST PRODUCT PROVIDER and DEVETOPER.
The materials available on the DEVETOPER PLATFORM, including prices, are provided by or obtained from the TOUR PRODUCT PROVIDER. DEVETOPER is not responsible for the accuracy, timeliness or completeness of the information presented. Since we have no control over travel products and do not verify information provided by suppliers, we cannot guarantee the accuracy of prices presented on our platform. Prices are subject to change, so we recommend customers to check whether the price matches their expectations before booking. In addition, some listings may be priced in a different currency than the default or the currency selected by the user to display results. Our currency conversion rate is indicative and does not reflect current exchange rates; the final price may differ from that initially shown. Payment providers (e.g., banks that issue credit cards) may charge additional currency conversion fees and use rates from other days.
When you book an apartment through DEVETOPER PLATFORM, you are booking directly with the TOURIST PRODUCT PROVIDER that is indicated on the booking page. The DEVETOPER PLATFORM acts as an AGENT platform to facilitate access to offers and is not responsible for the booking process or the Tourist Product itself. We are not involved in the preparation of the description, pricing, nor do we directly deliver the booked Tourist Product. In the event of any problems or disputes related to the booking or the Tourist Product, you agree to contact and resolve these issues directly with the relevant TOURIST PRODUCT PROVIDER and not with us.
DEVETOPER and TOURIST PRODUCT PROVIDERS own the rights to all content, including text, images, software, trademarks, service marks and other materials published on our platform. Use of these materials is permitted only on the user’s device and only for private use, without commercial purposes. Any copying or distribution of the content is prohibited, unless it concerns use in a manner consistent with the above restrictions. All copies or materials produced must contain original copyright, trademark and other proprietary designations. Products, services or company names presented on our platform that belong to our partners are used for identification purposes only.
7 The DEVETOPER user further agrees to:
Maintain the integrity of our site’s security features, including avoiding any attempt to circumvent, disable or interfere with security-related features, as well as features designed to prevent or restrict copying or use of content, or that impose restrictions on access to our site or its content.
Refrain from impersonating any person or entity and from misleading others about their affiliation with any person or entity.
Not to violate or encourage others to violate applicable laws, statutes, ordinances and regulations, whether knowingly or unknowingly.
Not to provide false or misleading information.
Not to attempt to obtain the personal information of others.
Not to modify, add, delete content provided by others without their permission.
Not to remove or modify copyright or other intellectual property rights notices regarding the content available on the site.
Avoiding public disparagement of individuals or content shared by them.
Not to publish or distribute threats, promote or encourage violence or illegal activities.
8. payment of commission to the mediator
Payment of commissions to the AGENT by the DEVETOPER PLATFORM is guaranteed upon fulfillment of certain conditions;
Closing the transaction: The real estate broker’s commission is paid after the successful closing of the sale transaction, which means that all conditions of the sale have been met, the contract has been signed by all parties, and the payment has been transferred to the developer.
All terms and conditions regarding the payment of commissions are clearly defined in the contract between the AGENT and DE VETOPER, including payment terms, the amount of the commission and the conditions for its payment. If in doubt or in need of precise information, it is always advisable to consult a lawyer or advisor specializing in real estate.
9. reservation of Real Estate for the customer
Booking a property with a developer allows a potential buyer to secure a property before purchase. The process can vary slightly depending on the developer, the region and the specifics of the property, but generally involves several key steps:
Once you have found a suitable property, you can make a reservation. This usually involves signing a reservation contract and paying a reservation deposit (down payment). This deposit is often a small amount in relation to the total value of the property (e.g. from 3,000 to 10,000 euros), but this depends on the developer and the value of the property.
Reservation agreement: This agreement contains basic information, such as property identification, purchase price, payment terms and conditions, and any other specific requirements or conditions for the purchase. The agreement should also specify what will happen to the deposit if the buyer cancels the purchase or the developer defaults.
10.Protection of Privacy and Confidentiality of Information
DEVETOPER PLATFORM collects and processes users’ personal information in strict compliance with current legal regulations and the principles set forth in the Privacy Policy.
Sharing of personal data between AGENTS shall be carried out only in situations permitted by the Regulations, as well as in other legally justified cases, always in accordance with the law.
It is recommended that AGENTS, on their own, archive information on the content of NOTICES and contracts concluded through the platform to ensure their security and availability.
11 Complaint Procedure
The AGENT or CUSTOMER has the right to file a complaint if the services offered by the DEVETOPER PLATFORM are not performed or are performed improperly. A complaint can be filed both in the context of the services provided by the platform and the use of its resources. Complaints should be submitted within 7 days of noticing the irregularity.
Complaints to DEVETOPER PLATFORM can be submitted through various methods, including:
electronic contact, by sending an e-mail to office@devetoper.com,kontakt telephone contact, by calling +34603188902 The hotline is available Monday through Friday, from 8:00 a.m. to 5:00 p.m., except for public holidays.
The content of the complaint must contain the personal details of the AGENT or CUSTOMER, such as name, mailing address, e-mail and telephone number. It is also necessary to provide the reference number of the NOTICE , which is the subject of the complaint, or other information that will enable its unambiguous identification. The complaint should also describe in detail the reasons for its submission.
12 Complaint Handling Process
All complaints will be processed on a priority basis, however, the deadline for issuing a decision is a maximum of 30 working days from the receipt of all the necessary information needed to process the case.
If the information provided in the complaint proves to be incomplete, DEVETOPER PLATFORM will contact the AGENT or CUSTOMER to request additional data within a specified period of time.
If the processing of the complaint exceeds the established time limit, PLATFORMA DEVETOPER shall immediately inform the AGENT or CUSTOMER, giving the approximate time for resolution of the problem.
13. communication regarding complaint decision
The AGENT or CUSTOMER will be informed of the outcome of the complaint by a message sent to the e-mail address provided during the complaint submission, or to a mailing address known to DEVETOPER PLATFORM.
14 Scope of application of the complaints procedure
The rules described in this complaint procedure apply to all complaints and claims filed by POSREDIERS and CUSTOMERS of the DEVETOPER PLATFORM, including both individuals and entities reporting irregularities such as unauthorized content. This includes decisions to block or suspend access to content or accounts of AGENTS that violate PLATFORM rules or applicable regulations. A complaint against a decision regarding such actions can be filed within 6 months of receipt.
15 Procedure for Filing Complaints and Mediation
The POSREDER has the right to file a complaint in two main situations:
If there is a suspicion that DEVETOPER PLATFORM does not meet the obligations set forth in the Regulations or does not comply with the requirements of Regulation (EU) 2019/1150 of the European Parliament and of the Council of June 20, 2019, which aims to increase fairness and transparency for entrepreneurs using online AGENT services;
In the event of technological problems related to the operation of the DEVETOPER PLATFORM, which limit the use of its services by the AGENT.
16 Filing a Complaint
Complaints can be sent using the contact form, which is located in the “Contact Us” section of the DEVETOPER PLATFORM website, or directly to the e-mail address: office@devetoper.com. When submitting a complaint, it is advisable to include information that will help PLATFORM DEVETOPER thoroughly analyze the case. This should include, among other things, the identifier (ID) or reference number of the Announcement, the reasons why the issue is perceived to be in violation of the law or regulations, and, optionally, the contact information of the submitter.
17 Updates to the Regulations
DEVETOPER PLATFORM reserves the right to make changes to the Terms and Conditions for reasons related to organizational development, legal requirements or technological updates. This may include modifications to fees and terms of service. The AGENT will be informed of any updates through an announcement on the DEVETOPER PLATFORM website and through electronic communication. DEVETOPER may also use the chat function available on the PLATFORM to directly inform the AGENT of changes.
18 Development and Innovation on the Platform
In an effort to continuously improve, PLATFORMA DEVETOPER reserves the right to introduce new services and features. These may be introduced gradually, along with product testing, while fully respecting the rights already acquired by Users.
19 Legislation and Dispute Resolution
The contract between the AGENT and DEVETOPER regarding the services offered on the DEVETOPER PLATFORM shall be governed by Spanish law, in accordance with the provisions of the Regulations.
In the event of any disputes arising from the use of DEVETOPER PLATFORM’s services, the ordinary courts of Spain shall have jurisdiction to resolve them.